I have reviewed and visited my fair share of Plastic Surgery offices — I was very impressed with the friendly professionalism I received from Coal Creek Plastic Surgery. Sue was wonderful organizing appointments, surgery, follow-ups and Care Credit. She even would recognize my voice when I would call, and address me by name. Dr. Herrmann was friendly, professional and knowledgeable. He was able to comfortably educate my husband and me, putting our nerves at ease. Surgery is ouchy, but the team of Kim, Brian and Dr. Herrmann were very available to help with every single step of my recovery. I recommend this office highly.